q789 Terms & Conditions – Please Read Before Playing
These Terms and Conditions govern your use of q789 and all services offered on this platform. By creating an account or placing a bet, you confirm that you have read and agreed to these terms.
Introduction
Last Updated: 2026These Terms and Conditions ("Terms", "T&C") constitute a legally binding agreement between you ("Player", "User", "You") and q789 ("Platform", "We", "Us", "Our"). By accessing, registering on, or using any part of the q789 platform — including the website, games, sports betting services, promotions, and payment facilities — you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety. If you do not agree with any provision contained herein, you must cease use of the q789 platform immediately.
q789 reserves the right to amend, modify, or replace these Terms at any time. Continued use of the platform following any such update constitutes your acceptance of the revised Terms. Players are encouraged to review this page periodically to remain informed of any changes. The most current version of these Terms is always available at this URL.
Key Terms at a Glance
Minimum Age: 21+
All players must be at least 21 years of age. Underage gambling is strictly prohibited on q789.
Deposits and Withdrawals
Minimum deposit is ৳300. Supported methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Withdrawals are processed to the same method used for deposit.
Bonus Wagering Requirements
All bonuses are subject to wagering requirements before withdrawal. Players must meet the rollover conditions stated in the relevant promotion before funds can be cashed out.
One Account Per Player
Each player may hold only one active q789 account. Duplicate accounts will be suspended and balances may be forfeited.
Account Security
Players are solely responsible for maintaining the confidentiality of their login credentials. q789 will not be liable for losses arising from unauthorised account access due to player negligence.
Prohibited Activity
Fraud, collusion, bonus abuse, and use of automated betting software are strictly prohibited and may result in immediate account suspension without prior notice.
1. Eligibility
To register and use q789, you must satisfy all of the following eligibility criteria at the time of registration and throughout your continued use of the platform:
- You must be at least 21 years of age. q789 strictly enforces the minimum age requirement. We reserve the right to request age verification documentation at any time.
- You must be accessing q789 from a jurisdiction where online gambling is not explicitly prohibited by applicable law. It is your sole responsibility to ensure that your use of q789 complies with any local laws applicable to you.
- You must register using your own personal details. Accounts created using false, incomplete, or borrowed identity information will be subject to suspension and forfeiture of any associated balances.
- You must not be a self-excluded player. If you have previously requested self-exclusion from q789 or any affiliated platform, you may not re-register until the exclusion period has formally ended.
q789 reserves the right to conduct enhanced due diligence (KYC) checks on any player account at any time. This may include requests for government-issued identification, proof of address, or source-of-funds documentation. Failure to provide requested documentation within a reasonable timeframe may result in the restriction or closure of the relevant account.
2. Account Registration and Security
Each individual may register only one account on q789. The creation of multiple accounts by the same individual — whether using the same or different mobile numbers, payment methods, devices, or IP addresses — is strictly prohibited. q789 employs technical measures to detect duplicate accounts. Where duplication is identified, all associated accounts may be suspended and balances forfeited without prior notice.
You are fully responsible for maintaining the security and confidentiality of your q789 account credentials, including your registered mobile number and password. You must not share your login details with any third party under any circumstances. Regarding account security, you agree to the following:
- You will use a strong, unique password for your q789 account and will update it promptly if you suspect it has been compromised.
- You will notify q789 support immediately at [email protected] if you become aware of any unauthorised use of your account or any other breach of security.
- You will not access q789 from shared or public devices without taking appropriate precautions to ensure your session is properly terminated after use.
- q789 will never ask you for your password by email, telephone, or any other communication channel. Any communication claiming to be from q789 and requesting your password should be treated as fraudulent and reported to [email protected] immediately.
3. Deposits and Withdrawals
q789 accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposits must originate from a payment account registered in the player's own name. Third-party deposits — that is, deposits made from a payment account belonging to another individual — are strictly prohibited. q789 reserves the right to reverse any deposit that is identified as having originated from a third-party account and to suspend the associated player account pending investigation.
The minimum deposit amount on q789 is ৳300. Minimum and maximum withdrawal limits may vary depending on the selected payment method and the player's account verification status. Players are encouraged to contact support at [email protected] for current limits applicable to their chosen method. q789 reserves the right to adjust deposit and withdrawal limits at any time without prior notice.
Withdrawal requests submitted by players will be processed by q789 to the payment method used for the corresponding deposit. q789 aims to process standard withdrawal requests within a reasonable timeframe; however, processing times may be extended where enhanced KYC verification is required, where a withdrawal request is flagged for review, or during periods of high transaction volume. Players must ensure that all outstanding wagering requirements attached to bonus funds have been satisfied before submitting a withdrawal request. Withdrawal of bonus funds prior to satisfying applicable rollover conditions is not permitted.
4. Bonuses and Promotions
q789 offers various bonuses and promotional incentives to both new and existing players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions aligned with events such as the BPL, IPL, Eid, and Pohela Boishakh. All bonuses and promotions offered by q789 are subject to the specific terms and conditions stated on the relevant promotion page, as well as the general bonus terms set out in this section.
The following general conditions apply to all bonuses and promotional offers on q789 unless otherwise explicitly stated in the specific promotion terms:
- Bonuses must be claimed within the validity period specified on the relevant promotion page. Unclaimed bonuses expire automatically at the end of their validity period.
- All bonus funds are subject to wagering requirements (rollover conditions) before they may be withdrawn as cash. The applicable rollover multiplier for each promotion is stated in the promotion-specific terms.
- Bonuses are non-transferable and may not be exchanged for cash, credit, or any other form of value outside of the wagering process.
- q789 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. In cases of suspected bonus abuse or misuse, q789 may void the relevant bonus and any winnings derived from it.
5. Prohibited Activities
The following activities are strictly prohibited on q789. Engaging in any prohibited activity may result in immediate account suspension, permanent closure of your account, forfeiture of all balances, and reporting to relevant authorities where required by law:
- Using automated scripts, bots, or any software designed to place bets, exploit platform vulnerabilities, or manipulate game outcomes.
- Colluding with other players to gain an unfair advantage in any game or betting market on q789.
- Engaging in any form of money laundering, fraud, or financial crime in connection with q789 or its payment facilities.
- Opening or operating multiple accounts, or providing false personal information during registration or at any subsequent point during account verification.
- Deliberately exploiting errors, glitches, or technical malfunctions in games or platform software for financial gain. Any winnings derived from an identified technical error are void and will be removed from the player's balance.
- Accessing q789 from a jurisdiction where such access is prohibited by local law, or using VPN or proxy services to circumvent geographical restrictions.
q789 actively monitors player accounts and transaction patterns for indicators of prohibited activity. Investigations may be conducted at any time, and player accounts may be temporarily restricted during an ongoing investigation. q789 will cooperate fully with law enforcement and regulatory authorities in connection with any investigation into suspected financial crime or fraud.
6. Responsible Gaming
q789 is committed to promoting responsible gaming practices among all players. Gambling is intended to be a form of entertainment and must never be treated as a source of income or a method of recovering financial losses. q789 provides players with access to responsible gaming tools including deposit limits, session time reminders, and self-exclusion options. Players who feel that their gambling is becoming problematic are strongly encouraged to use these tools and to contact our support team at [email protected] for guidance and assistance.
All services on q789 are strictly for adults aged 21 and above. q789 employs age verification procedures and will suspend any account where there are reasonable grounds to suspect that the account holder is under the minimum age. For further guidance on responsible gaming, please refer to our dedicated Responsible Gaming page.
7. Intellectual Property
All content available on the q789 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, software, and the compilation thereof — is the exclusive property of q789 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the q789 platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on q789 without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law, q789 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the q789 platform or its services. This includes but is not limited to loss of winnings, loss of data, loss of goodwill, service interruptions, computer damage or system failure, or the cost of substitute services.
q789 makes no warranty, express or implied, that the platform will be available at all times, error-free, or free from viruses or other harmful components. While q789 takes all reasonable technical precautions to maintain platform uptime and security, we cannot guarantee uninterrupted access. Players should ensure that their device and network connection meet reasonable security standards before accessing the q789 platform.
9. Changes to These Terms
q789 reserves the right to update, modify, or replace these Terms at any time. When material changes are made, q789 will take reasonable steps to notify active players, which may include a notice displayed on the platform upon login. Your continued use of q789 following the posting of any changes to these Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must cease using q789 and may request closure of your account by contacting [email protected].
10. Contact Us
If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the q789 support team by email at [email protected]. Our support team is available 24 hours a day, 7 days a week, and aims to respond to all enquiries within a reasonable timeframe. For guidance on responsible gaming, self-exclusion, or deposit limit tools, please visit our Responsible Gaming page.
Questions About Our Terms?
Read our FAQ for quick answers, explore the q789 Casino, or contact our support team at [email protected] — we are here to help 24/7.